Ep 90. Nigel Travis: The Challenge Culture
"The lifeblood of any organization is constant communication."
Nigel Travis, Executive Chairman of Dunkin' Brands
Nigel Travis is Executive Chairman of Dunkin' Brands. His new book is The Challenge Culture: Why the Most Successful Organizations Run on Pushback. Nigel served as CEO of Dunkin' Brands from 2009 through July 2018. His distinctive human-centered perspective on leadership and management, now viewed as essential in today’s complex and diverse global organizations, took root early in his career when he was a human resources manager. Prior to Dunkin Brands, he served as President and COO at Blockbuster, and President and CEO at Papa John’s. In 2017, he became owner of Leyton Orient Football, a troubled professional soccer team that presents a unique opportunity to implement his challenge culture strategy.
Stew and Nigel discuss how organizations and employees thrive in today’s hyper-competitive world when there’s a culture that supports questioning everything without disrespecting anyone. That means everyone -- from new recruit to senior executive -- must be given the freedom to speak up and question the status quo. And they talk about Nigel’s unique perspective on how communication and crises at work affect people in other parts of their lives.